Monthly Archives: January 2015

  • 30
    Jan 15

Tech Support Phone Scams

Several of our clients have recently received “unusual” phone calls from cybercriminals operating phone scams. The callers claim to be from Microsoft, and then offer to help solve computer problems or sell software to solve a computer problem. Once the cybercriminals have access to a computer, they can do the following:…

  • 26
    Jan 15

Fast and Secure VPNs

Phase 1 of our ongoing project to integrate and upgrade YMCA Black Country group’s IT systems was completed last week, with the installation of fast broadband services with secure VPN connections between all sites.

What Is a VPN?

Put simply, a Virtual Private Network, or VPN, is a group of computers securely networked together over …

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What our clients say:
Graham EvansGraham EvansThe Housing Link (2003)
We have a tight budget and Smarter Technologies has enabled us to ‘work smarter’ and provide fast assistance to those who need it. It has played an integral role in the success of this charity.
Jim GowmanJim GowmanYMCA Black Country Group
I want to pass on the thanks received today from across all parts of the YMCABC teams about how robust the IT systems have been. We have had to get to grips with remote working and with this pandemic it has come into its own.
Andrew BeeputAndrew BeeputThe Bond Board
Smarter Technologies really understand the pressure charities are under and consider this when making recommendations. They saved us so much money – I can’t put a price on their help. It was invaluable.
Nikki PriceNikki PriceInstil Bio (UK) Limited
Thank you very much for your help on a Saturday! I can’t tell you how very grateful we are to you for helping us out with this last minute request and doing it so promptly.
Andrew JennerAndrew JennerRCD Leaflets
Please pass my thanks on to the team as the whole process from quote to install was unbelievably thorough, efficient and smooth.
Richard BoydRichard BoydRed Flame Marketing
I found the IT support for my small business to be excellent. Everything is clearly explained in non-technical language; prompt service and very affordable. Will be recommending Smarter Technologies to other businesses. (In fact, I already have!).
Jane HaywardJane HaywardYMCA Black Country Group
The service I have received has been excellent, from the initial meeting where the process was explained to managers, right down to coming out to go through SharePoint with me.
Maura JacksonMaura JacksonBackup North West
Smarter Technologies have looked after our IT for well over 10 years. They are fabulous, knowledgeable, hard working, thorough, reliable, good value for money and proactive.
Lynne SprigingsLynne SprigingsBolton Young Persons Housing Scheme
As a small charity it’s really important for us to have reliable and responsive IT support, which Smarter Technologies supplies.
Bill LeesBill LeesThe Housing Link (2003)
Smarter Technologies make so many complicated things sound clear and understandable in a way that I completely understand.
Tracey PeaceTracey PeaceRamsbottom Kitchen Company
The Smarter Technologies team are like extended members of our staff and always go the extra mile. The team come in early and stay until they finish – they even lock up for us.
Jim GowmanJim GowmanYMCA Black Country Group
Just to say to the Smarter Technologies team, thanks for a very smooth transition into the 21st Century of IT with our upgraded equipment. All aspects of the installation have received positive feedback from day one.
Dave BagleyDave BagleyUrban Outreach (Bolton)
Thanks again for the swift response from Smarter Technologies to our IT needs recently. All is working perfectly.
David Lackner-SmithDavid Lackner-SmithThe Sanctuary Trust
It’s great being able to rely on such prompt service from Smarter Technologies, it really gives us peace of mind knowing that our IT support is provided by a team that will go the extra mile.
Sharon HamerSharon HamerThe Housing Link (2003)
Thank you for all your advice, help and support. I would not hesitate to recommend Smarter Technologies.
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