The 7 KPIs for ROI from IT
How to ensure your business’s spend on IT is an investment, and never an expense.
In the years we’ve been looking after businesses, we’ve noticed there are two different ways that owners and managers buy IT and technology:
- Some see it as an expense;
- Others see it as an investment.
We choose NOT to work with the first group. It never ends well!
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Don’t get us wrong; all businesses have moments where every last penny counts. That’s fine in the short-term. The problem is when that becomes the long-term driver of the business, and all spending decisions are made by asking “what’s the cheapest way to do this”. We’d rather deal with the second group of people. And certainly our existing clients fit into this category.
No matter what kind of business you run, technology sits at the heart of it today. And it’s going to become more and more important in the future.
Big business thinkers see IT as a long-term investment. They understand the correlation between the short-term impact to cash flow, and the enormous long-term benefits of business growth, increased productivity and highly satisfied staff and customers.
To get your Return on Investment (ROI) there are several Key Performance Indicators (KPIs) to track. Our new guide tells you what they are.
