Apprentice’s Blog

Technology Insider – January 2023

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Happy New Year and welcome to the January 2023 edition of our Technology Insider newsletter.

We’re all watching our energy bills going through the roof, but that doesn’t mean you should stand back and let it happen. There’s a lot you can do to reduce your IT energy costs, so we’re leading this month’s edition …


Finding his voice with VoIP

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Adam’s been busy learning about and installing VoIP systems over the last two months.

You may remember that two years ago we upgraded YMCA Black Country Group’s (YMCABC) IT infrastructure across 17 sites in the West Midlands. We had an extensive period before to plan ahead, and one of the facilities which we recommended, and …


Imaging IT

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What is PC imaging?

Have you ever heard of PC imaging? We thought not. For those of us who need multiple PCs setting up in our office, time is usually a major issue and Microsoft Windows imaging can be a time-efficient and therefore cost-saving way of achieving it.

Most of us have absolutely no idea …


Customer Service Can Be Great

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When Adam started his apprenticeship with us at Smarter Technologies last year, we were impressed with his attention to detail and his great customer service skills. These two skills have been the key to his growth, and contribution to the first-class client service, which we pride ourselves on. Over the last few months, he has …


Finding IT HOT!

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Over the last few months, Adam, our apprentice, has learned lots and his keen attitude has helped him develop a wide-ranging knowledge of the basics of technology in business, as well as how essential it is, that it’s configured (and working) correctly. He has become a very useful member of the Smarter Technologies team, and …


Tag IT – What’s NFC?

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What are NFC Tags and what are they used for?

With Adam’s ongoing training, his next project was to look at NFC tags. We bet you are wondering what they are? NFC stands for Near Field Communication and these chips have a multitude of uses in mobile phones as well as in other areas. …


The Virtual Reality Chef

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Have you heard of Virtual Reality? Odds on you have, but have you seen it used to help sales or to aid the design process? Our apprentice, Adam has been working on understanding how he can adapt freely available technology for the good of our clients.

Most people have seen adverts from a particular mobile …


Networking in Public

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Networking for the very first time can be daunting. Even more so when you are assisting your employer at your very first expo. Our apprentice, Adam, attended the Big Bolton Conversation last month with our Managing Director, John Miller, and he rose to the challenge.

The Big Bolton Conversation is a regular expo for local …


Taking Care of IT

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Looking after our clients

Looking after our clients well, is something which we take very seriously, at Smarter Technologies. This is something which Adam, our apprentice, agrees with and like the rest of the team, he believes that regular maintenance visits and face-to-face contact with our clients is an incredibly important part of good …


Keeping Switched On

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Do you know what PAT and Wake On LAN software is?

Adam our apprentice does.  Adam has spent time learning and understanding just how crucial to a business’s smooth-running reliability and safety can be.

It’s month 2 at Smarter Technologies for Adam and he’s been learning new skills almost every day.  Learning about Portable Appliance …


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