info@smartertechnologies.co.uk
01706 367036 | 0345 319 4887

Customer Service Can Be Great

16
Mar 18

Customer Service Can Be Great

Tags : Apprentice Customer Service IT Support

When Adam started his apprenticeship with us at Smarter Technologies last year, we were impressed with his attention to detail and his great customer service skills. These two skills have been the key to his growth, and contribution to the first-class client service, which we pride ourselves on. Over the last few months, he has …

19
Oct 17

Taking Care of IT

Tags : Customer Service

Looking after our clients

Looking after our clients well, is something which we take very seriously, at Smarter Technologies. This is something which Adam, our apprentice, agrees with and like the rest of the team, he believes that regular maintenance visits and face-to-face contact with our clients is an incredibly important part of good …

14
Jul 16

Thank you for completing our survey!

Tags : Customer Service Feedback

Thank you for taking your much valued time to complete our survey. We realize how important your feedback is to our continued improvement and success. Our vision at Smarter Technologies is to build strong, lifelong relationships with our clients and your feedback helps our staff continually improve our service for you. We make sure everything …

Smarter Technologies Ltd, Unit 1 Broadfield Industrial Estate, Seymour Street, Heywood, OL10 3AJ | Company No.: 07172781 | VAT No.: 794 7491 68

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What our clients say:

Jim GowmanYMCA Black Country Group

I want to pass on the thanks received today from across all parts of the YMCABC teams about how robust the IT systems have been. We have had to get to grips with remote working and with this pandemic it has come into its own.

Andrew JennerRCD Leaflets

Please pass my thanks on to the team as the whole process from quote to install was unbelievably thorough, efficient and smooth.

David Lackner-Smith

David Lackner-SmithThe Sanctuary Trust

It’s great being able to rely on such prompt service from Smarter Technologies, it really gives us peace of mind knowing that our IT support is provided by a team that will go the extra mile.

Bill LeesThe Housing Link (2003)

Smarter Technologies make so many complicated things sound clear and understandable in a way that I completely understand.

Jane HaywardYMCA Black Country Group

The service I have received has been excellent, from the initial meeting where the process was explained to managers, right down to coming out to go through SharePoint with me.

Nikki PriceInstil Bio (UK) Limited

Thank you very much for your help on a Saturday! I can’t tell you how very grateful we are to you for helping us out with this last minute request and doing it so promptly.

Jim GowmanYMCA Black Country Group

Just to say to the Smarter Technologies team, thanks for a very smooth transition into the 21st Century of IT with our upgraded equipment. All aspects of the installation have received positive feedback from day one.

Dave BagleyUrban Outreach (Bolton)

Thanks again for the swift response from Smarter Technologies to our IT needs recently. All is working perfectly.

Lynne Sprigings

Lynne SprigingsBolton Young Persons Housing Scheme

As a small charity it’s really important for us to have reliable and responsive IT support, which Smarter Technologies supplies.

Richard BoydRed Flame Marketing

I found the IT support for my small business to be excellent. Everything is clearly explained in non-technical language; prompt service and very affordable. Will be recommending Smarter Technologies to other businesses. (In fact, I already have!).

Graham EvansThe Housing Link (2003)

We have a tight budget and Smarter Technologies has enabled us to ‘work smarter’ and provide fast assistance to those who need it. It has played an integral role in the success of this charity.

Sharon HamerThe Housing Link (2003)

Thank you for all your advice, help and support. I would not hesitate to recommend Smarter Technologies.

Maura JacksonBackup North West

Smarter Technologies have looked after our IT for well over 10 years. They are fabulous, knowledgeable, hard working, thorough, reliable, good value for money and proactive.

Andrew BeeputThe Bond Board

Smarter Technologies really understand the pressure charities are under and consider this when making recommendations. They saved us so much money – I can’t put a price on their help. It was invaluable.

Tracey PeaceRamsbottom Kitchen Company

The Smarter Technologies team are like extended members of our staff and always go the extra mile. The team come in early and stay until they finish – they even lock up for us.

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