Your IT Support Partner

A recent survey carried out by Smarter Technologies has shown that organisations understand the valuable role of IT in helping them move forward and are seeking to review their systems on a regular basis with the help of a trusted IT support partner. The survey generated a lot of positive feedback – particularly compliments on the “prompt response service” and “care and attention to detail” provided by Smarter Technologies. The review also highlighted areas where customers would welcome more advice and help.

John Miller, director of Smarter Technologies, comments: “It is vital to understand our customers’ business plans as organisations are becoming more dependent on IT and it is playing a greater role in the way an organisation performs. As a result we are introducing the extra services requested.”

The demand for disaster recovery plans was high-lighted and in response to this Smarter Technologies will be preparing free, bespoke plans for all current clients. If something drastic occurs, which compromises their IT systems, this strategy will be followed to recover data and restore IT systems. The procedures will be written and adapted according to each clients’ current software and hardware and, if the correct backup procedures have been followed, then the majority of data will be recovered.

As an additional part of the emergency plan initiative, Smarter Technologies will be making hardware available to rent, which can be installed quickly. The printers, computers and pay-as-you-go broadband dongles will also be available for non-emergency situations.

Finally, customers are asking for fresh ideas and new software updates so Smarter Technologies will be holding seminars about innovations in the IT world which it feels will be of benefit to their organisations. Smarter Technologies is a Microsoft® registered partner and Microsoft Small Business Specialist which allows them to invite customers to test trial versions of upcoming software, providing them with the opportunity to explore and understand helpful new features personally.

For more information about our services please get in touch using our contact form or give us a call on 0345 319 4887.

Smarter Technologies Ltd, Unit 1 Broadfield Industrial Estate, Seymour Street, Heywood, OL10 3AJ | Company No.: 07172781 | VAT No.: 794 7491 68

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What our clients say:

David Lackner-SmithThe Sanctuary Trust

It’s great being able to rely on such prompt service from Smarter Technologies, it really gives us peace of mind knowing that our IT support is provided by a team that will go the extra mile.

Maura JacksonBackup North West

Smarter Technologies have looked after our IT for well over 10 years. They are fabulous, knowledgeable, hard working, thorough, reliable, good value for money and proactive.

Richard BoydRed Flame Marketing

I found the IT support for my small business to be excellent. Everything is clearly explained in non-technical language; prompt service and very affordable. Will be recommending Smarter Technologies to other businesses. (In fact, I already have!).

Dave BagleyUrban Outreach (Bolton)

Thanks again for the swift response from Smarter Technologies to our IT needs recently. All is working perfectly.

Bill LeesThe Housing Link (2003)

Smarter Technologies make so many complicated things sound clear and understandable in a way that I completely understand.

Lynne SprigingsBolton Young Persons Housing Scheme

As a small charity it’s really important for us to have reliable and responsive IT support, which Smarter Technologies supplies.

Sharon HamerThe Housing Link (2003)

Thank you for all your advice, help and support. I would not hesitate to recommend Smarter Technologies.

Graham EvansThe Housing Link (2003)

We have a tight budget and Smarter Technologies has enabled us to ‘work smarter’ and provide fast assistance to those who need it. It has played an integral role in the success of this charity.

Andrew BeeputThe Bond Board

Smarter Technologies really understand the pressure charities are under and consider this when making recommendations. They saved us so much money – I can’t put a price on their help. It was invaluable.

Jim GowmanYMCA Black Country Group

Just to say to the Smarter Technologies team, thanks for a very smooth transition into the 21st Century of IT with our upgraded equipment. All aspects of the installation have received positive feedback from day one.

Jim GowmanYMCA Black Country Group

I want to pass on the thanks received today from across all parts of the YMCABC teams about how robust the IT systems have been. We have had to get to grips with remote working and with this pandemic it has come into its own.

Andrew JennerRCD Leaflets

Please pass my thanks on to the team as the whole process from quote to install was unbelievably thorough, efficient and smooth.

Jane HaywardYMCA Black Country Group

The service I have received has been excellent, from the initial meeting where the process was explained to managers, right down to coming out to go through SharePoint with me.

Tracey PeaceRamsbottom Kitchen Company

The Smarter Technologies team are like extended members of our staff and always go the extra mile. The team come in early and stay until they finish – they even lock up for us.

Nikki PriceInstil Bio (UK) Limited

Thank you very much for your help on a Saturday! I can’t tell you how very grateful we are to you for helping us out with this last minute request and doing it so promptly.

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Your IT Support Partner

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